Period of time: 2015年4期
Publisher: Emerald Group Publishing Ltd
Founded in: 1987
Total resources: 139
ISSN: 0887-6045
Subject: F7 Trade Economy
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Journal of Services Marketing,volume 17,issue 4
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A CIT investigation of servicescape failures and associated recovery strategies
By Hoffman K Douglas,Kelley Scott W,Chung Beth C in (2003)
Journal of Services Marketing,volume 17,issue 4 , Vol. 17, Iss. 4, 2003-07 , pp.Services marketing: taking up the sustainable development challenge
By van der Zwan Frank,Bhamra Tracy in (2003)
Journal of Services Marketing,volume 17,issue 4 , Vol. 17, Iss. 4, 2003-07 , pp.Organizational citizenship behavior and service quality
By Bienstock Carol C,DeMoranville Carol W,Smith Rachel K in (2003)
Journal of Services Marketing,volume 17,issue 4 , Vol. 17, Iss. 4, 2003-07 , pp.Go away! Don't bother me! I don't want your money!
By Ho Karen,Jacobs Laurence,Cox John in (2003)
Journal of Services Marketing,volume 17,issue 4 , Vol. 17, Iss. 4, 2003-07 , pp.Familiarity and interest: in a learning center service context
By Paswan Audhesh K,Ganesh Gopala in (2003)
Journal of Services Marketing,volume 17,issue 4 , Vol. 17, Iss. 4, 2003-07 , pp.By Bigné Enrique,Moliner Miguel A,Sánchez Javier in (2003)
Journal of Services Marketing,volume 17,issue 4 , Vol. 17, Iss. 4, 2003-07 , pp.