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Author: Bienstock Carol C DeMoranville Carol W Smith Rachel K
Publisher: Emerald Group Publishing Ltd
ISSN: 0887-6045
Source: Journal of Services Marketing, Vol.17, Iss.4, 2003-07, pp. : 357-378
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
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