Period of time: 2015年5期
Publisher: Emerald Group Publishing Ltd
Founded in: 1987
Total resources: 139
ISSN: 0887-6045
Subject: F7 Trade Economy
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Journal of Services Marketing,volume 25,issue 5
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By Svari Sander,Slåtten Terje,Svensson Göran,Edvardsson Bo in (2011)
Journal of Services Marketing,volume 25,issue 5 , Vol. 25, Iss. 5, 2011-08 , pp.Franchise partner selection: perspectives of franchisors and franchisees
By Brookes Maureen,Altinay Levent in (2011)
Journal of Services Marketing,volume 25,issue 5 , Vol. 25, Iss. 5, 2011-08 , pp.By Nguyen Nha,Leclerc André in (2011)
Journal of Services Marketing,volume 25,issue 5 , Vol. 25, Iss. 5, 2011-08 , pp.An examination of consumer advocacy and complaining behavior in the context of service failure
By Chelminski Piotr,Coulter Robin A. in (2011)
Journal of Services Marketing,volume 25,issue 5 , Vol. 25, Iss. 5, 2011-08 , pp.By Tesfom Goitom,Birch Nancy J. in (2011)
Journal of Services Marketing,volume 25,issue 5 , Vol. 25, Iss. 5, 2011-08 , pp.A transactional model of forgiveness in the service failure context: a customer-driven approach
By Tsarenko Yelena,Tojib Dewi Rooslani in (2011)
Journal of Services Marketing,volume 25,issue 5 , Vol. 25, Iss. 5, 2011-08 , pp.