Period of time: 2007年1期
Publisher: Emerald Group Publishing Ltd
Founded in: 1987
Total resources: 139
ISSN: 0887-6045
Subject: F7 Trade Economy
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Journal of Services Marketing,volume 21,issue 1
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By Koku Paul Sergius in (2007)
Journal of Services Marketing,volume 21,issue 1 , Vol. 21, Iss. 1, 2007-02 , pp.A service effort allocation model for assessing customer lifetime value in service marketing
By Liu Ben Shaw-Ching,Petruzzi Nicholas C.,Sudharshan D. in (2007)
Journal of Services Marketing,volume 21,issue 1 , Vol. 21, Iss. 1, 2007-02 , pp.The conceptual domain of service loyalty: how many dimensions?
By Jones Tim,Taylor Shirley F. in (2007)
Journal of Services Marketing,volume 21,issue 1 , Vol. 21, Iss. 1, 2007-02 , pp.Banking patronage motives of the urban informal poor
By Saunders Stephen Graham,Bendixen Mike,Abratt Russell in (2007)
Journal of Services Marketing,volume 21,issue 1 , Vol. 21, Iss. 1, 2007-02 , pp.An exploration of relational customers' response to service failure
By Hedrick Natalie,Beverland Michael,Minahan Stella in (2007)
Journal of Services Marketing,volume 21,issue 1 , Vol. 21, Iss. 1, 2007-02 , pp.