Period of time: 2008年5期
Publisher: Emerald Group Publishing Ltd
Founded in: 1990
Total resources: 67
ISSN: 0956-4233
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
International Journal of Service Industry Management,volume 11,issue 5
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Patient satisfaction with medical encounters - a cross-cultural perspective
By Winsted Kathryn Frazer in (2000)
International Journal of Service Industry Management,volume 11,issue 5 , Vol. 11, Iss. 5, 2000-05 , pp.Using service quality data for competitive marketing decisions
By Rust Roland T,Danaher Peter J,Varki Sajeev in (2000)
International Journal of Service Industry Management,volume 11,issue 5 , Vol. 11, Iss. 5, 2000-05 , pp.By Sharma Neeru,Patterson Paul G in (2000)
International Journal of Service Industry Management,volume 11,issue 5 , Vol. 11, Iss. 5, 2000-05 , pp.A customer-service worker relationship model
By Bove Liliana L,Johnson Lester W in (2000)
International Journal of Service Industry Management,volume 11,issue 5 , Vol. 11, Iss. 5, 2000-05 , pp.