Period of time： 2008年3期
Publisher： Emerald Group Publishing Ltd
Founded in： 1990
Total resources： 67
ISSN： 0956-4233
Subject： F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
International Journal of Service Industry Management,volume 12,issue 3
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Developing a comprehensive picture of service failure
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International Journal of Service Industry Management,volume 12,issue 3 , Vol. 12, Iss. 3, 2001-07 , pp.
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