Period of time: 2008年1期
Publisher: Emerald Group Publishing Ltd
Founded in: 1990
Total resources: 67
ISSN: 0956-4233
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
International Journal of Service Industry Management,volume 18,issue 1
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By Wirtz Jochen,Mattila Anna S.,Tan Rachel L.P. in (2007)
International Journal of Service Industry Management,volume 18,issue 1 , Vol. 18, Iss. 1, 2007-03 , pp.Complainer characteristics when exit is closed
International Journal of Service Industry Management,volume 18,issue 1 , Vol. 18, Iss. 1, 2007-03 , pp.An empirical analysis of productivity growth in retail services: evidence from Spain
By Sellers-Rubio Ricardo,Mas-Ruiz Francisco in (2007)
International Journal of Service Industry Management,volume 18,issue 1 , Vol. 18, Iss. 1, 2007-03 , pp.Managing employee empowerment in luxury hotels in Europe
By Klidas Antonis,Berg Peter T. van den,Wilderom Celeste P.M. in (2007)
International Journal of Service Industry Management,volume 18,issue 1 , Vol. 18, Iss. 1, 2007-03 , pp.Exploring consumer experience of social power during service consumption
By Menon Kalyani,Bansal Harvir S. in (2007)
International Journal of Service Industry Management,volume 18,issue 1 , Vol. 18, Iss. 1, 2007-03 , pp.