Period of time: 2014年3期
Publisher: Emerald Group Publishing Ltd
Founded in: 1990
Total resources: 114
ISSN: 0960-4529
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Managing Service Quality,volume 10,issue 3
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Diving into service quality ‐ the dive tour operator perspective
By O'Neill Martin A.,Williams Paul,MacCarthy Martin,Groves Ronald in (2000)
Managing Service Quality,volume 10,issue 3 , Vol. 10, Iss. 3, 2000-06 , pp.Service quality in consulting: what is engagement success?
Managing Service Quality,volume 10,issue 3 , Vol. 10, Iss. 3, 2000-06 , pp.Quality in scholarly publishing
By Whitfield Richard,Peters John in (2000)
Managing Service Quality,volume 10,issue 3 , Vol. 10, Iss. 3, 2000-06 , pp.A QFD/ approach for service quality deployment: a case study
By Pun K.F.,Chin K.S.,Lau Henry in (2000)
Managing Service Quality,volume 10,issue 3 , Vol. 10, Iss. 3, 2000-06 , pp.Pushing worldwide aftermarket support of manufactured goods
By Phelan Alan,Griffiths John,Fisher Steven in (2000)
Managing Service Quality,volume 10,issue 3 , Vol. 10, Iss. 3, 2000-06 , pp.Measuring internal customer satisfaction
By Gilbert G. Ronald in (2000)
Managing Service Quality,volume 10,issue 3 , Vol. 10, Iss. 3, 2000-06 , pp.Managing increased part-time: does part-time work imply part-time commitment?
By Jacobsen Dag Ingvar in (2000)
Managing Service Quality,volume 10,issue 3 , Vol. 10, Iss. 3, 2000-06 , pp.