Period of time: 2014年4期
Publisher: Emerald Group Publishing Ltd
Founded in: 1990
Total resources: 114
ISSN: 0960-4529
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Managing Service Quality,volume 12,issue 4
Menu
Consumer performance and quality in services
Managing Service Quality,volume 12,issue 4 , Vol. 12, Iss. 4, 2002-07 , pp.Chinese cultural values and total quality climate
Managing Service Quality,volume 12,issue 4 , Vol. 12, Iss. 4, 2002-07 , pp.By Alexandris Konstantinos,Dimitriadis Nikos,Markata Dimitra in (2002)
Managing Service Quality,volume 12,issue 4 , Vol. 12, Iss. 4, 2002-07 , pp.Management accounting and performance measures in Japanese banks
By Hussain Md Mostaque,Gunasekaran A in (2002)
Managing Service Quality,volume 12,issue 4 , Vol. 12, Iss. 4, 2002-07 , pp.An exploration of managerial issues in call centres
By Armistead Colin,Kiely Julia,Hole Linda,Prescott Jean in (2002)
Managing Service Quality,volume 12,issue 4 , Vol. 12, Iss. 4, 2002-07 , pp.By Lassen Helen,Kandampully Jay,Barker Sunita in (2002)
Managing Service Quality,volume 12,issue 4 , Vol. 12, Iss. 4, 2002-07 , pp.