Period of time: 2014年5期
Publisher: Emerald Group Publishing Ltd
Founded in: 1990
Total resources: 114
ISSN: 0960-4529
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Managing Service Quality,volume 18,issue 5
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By Salamoura Maria,Angelis Vasilis,Kehagias John,Lymperopoulos Constantine in (2008)
Managing Service Quality,volume 18,issue 5 , Vol. 18, Iss. 5, 2008-09 , pp.By Saunders Stephen Graham in (2008)
Managing Service Quality,volume 18,issue 5 , Vol. 18, Iss. 5, 2008-09 , pp.Effects of e-government on service design as perceived by employees
By Åkesson Maria,Edvardsson Bo in (2008)
Managing Service Quality,volume 18,issue 5 , Vol. 18, Iss. 5, 2008-09 , pp.Antecedents and consequences of relationship quality in athletic services
By Athanasopoulou Pinelopi in (2008)
Managing Service Quality,volume 18,issue 5 , Vol. 18, Iss. 5, 2008-09 , pp.Integrated customer relationship management for service activities: An internal/external gap model
By Dimitriadis Sergios,Stevens Eric in (2008)
Managing Service Quality,volume 18,issue 5 , Vol. 18, Iss. 5, 2008-09 , pp.By Rigopoulou Irini D.,Chaniotakis Ioannis E.,Lymperopoulos Constantine,Siomkos George I. in (2008)
Managing Service Quality,volume 18,issue 5 , Vol. 18, Iss. 5, 2008-09 , pp.