Period of time： 2014年5期
Publisher： Emerald Group Publishing Ltd
Founded in： 1990
Total resources： 114
ISSN： 0960-4529
Subject： F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Managing Service Quality,volume 21,issue 5
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The influence of active and passive customer behavior on switching in customer relationships
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Managing Service Quality,volume 21,issue 5 , Vol. 21, Iss. 5, 2011-09 , pp.
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