Period of time: 2014年1期
Publisher: Emerald Group Publishing Ltd
Founded in: 1990
Total resources: 114
ISSN: 0960-4529
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Managing Service Quality,volume 8,issue 1
Menu
Strategic assessment of outsourcing and downsizing in the service market
By Blumberg Donald F in (1998)
Managing Service Quality,volume 8,issue 1 , Vol. 8, Iss. 1, 1998-01 , pp.Design for change in a home health agency
By Poirier Elizabeth A,Moran John W in (1998)
Managing Service Quality,volume 8,issue 1 , Vol. 8, Iss. 1, 1998-01 , pp.Organization transformation: the Meralco experience
By Llana Leonisa C de la in (1998)
Managing Service Quality,volume 8,issue 1 , Vol. 8, Iss. 1, 1998-01 , pp.Managing total service quality: a systemic view
Managing Service Quality,volume 8,issue 1 , Vol. 8, Iss. 1, 1998-01 , pp.By Solis Luis E,Rao Subba,Raghu-Nathan T.S.,Chen Cho-Young,Pan Shih-Chun in (1998)
Managing Service Quality,volume 8,issue 1 , Vol. 8, Iss. 1, 1998-01 , pp.Quality assessment, total quality management and the stakeholders in the UK higher education system
By Reavill Lawrence R.P. in (1998)
Managing Service Quality,volume 8,issue 1 , Vol. 8, Iss. 1, 1998-01 , pp.A system model for ISO 9000 standards
Managing Service Quality,volume 8,issue 1 , Vol. 8, Iss. 1, 1998-01 , pp.Complaining customers, service recovery and continuous improvement
By Eccles Gavin,Durand Philip in (1998)
Managing Service Quality,volume 8,issue 1 , Vol. 8, Iss. 1, 1998-01 , pp.