Author: Solis Luis E Rao Subba Raghu-Nathan T.S. Chen Cho-Young Pan Shih-Chun
Publisher: Emerald Group Publishing Ltd
ISSN: 0960-4529
Source: Managing Service Quality, Vol.8, Iss.1, 1998-01, pp. : 46-54
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
By Lin Chinho Madu Christian N. Kuei Chu-Hua
Total Quality Management, Vol. 10, Iss. 6, 1999-08 ,pp. :