Period of time: 2013年2-3期
Publisher: Inderscience Publishers
Founded in: 1998
Total resources: 60
ISSN: 1460-6720
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
International Journal of Services Technology and Management,volume 14,issue 2-3
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The relationship-service-profit chain: conceptual framework and propositions
By Herington Carmel,Johnson Lester W. in (2010)
International Journal of Services Technology and Management,volume 14,issue 2-3 , Vol. 14, Iss. 2-3, 2010-08 , pp.Quantitative models for service quality strategy implementation
By Su Ying,Peng Jie,Jin Zhanming in (2010)
International Journal of Services Technology and Management,volume 14,issue 2-3 , Vol. 14, Iss. 2-3, 2010-08 , pp.Management of multi-purpose stadiums: importance and performance measurement of service interfaces
By Hock Claudia,Ringle Christian M.,Sarstedt Marko in (2010)
International Journal of Services Technology and Management,volume 14,issue 2-3 , Vol. 14, Iss. 2-3, 2010-08 , pp.Service employee behaviour: the role of compliance and risk taking
By Gudergan Siegfried,Lings Ian in (2010)
International Journal of Services Technology and Management,volume 14,issue 2-3 , Vol. 14, Iss. 2-3, 2010-08 , pp.Stereotypes of Taiwanese salespeople at the service interface
By Lee Nick,Beatson Amanda,Lin Yuh-Jiin in (2010)
International Journal of Services Technology and Management,volume 14,issue 2-3 , Vol. 14, Iss. 2-3, 2010-08 , pp.Empowerment and role stress in the human interface between the firm and its markets
By Sood Aarti,Lings Ian in (2010)
International Journal of Services Technology and Management,volume 14,issue 2-3 , Vol. 14, Iss. 2-3, 2010-08 , pp.Adoption of technologies in industrial after-sales services across cultures
By Gudergan Siegfried in (2010)
International Journal of Services Technology and Management,volume 14,issue 2-3 , Vol. 14, Iss. 2-3, 2010-08 , pp.By Mathies Christine in (2010)
International Journal of Services Technology and Management,volume 14,issue 2-3 , Vol. 14, Iss. 2-3, 2010-08 , pp.