Author: Cigolini Roberto Miragliotta Giovanni Pero Margherita
Publisher: Emerald Group Publishing Ltd
ISSN: 0263-2772
Source: Facilities, Vol.29, Iss.11-12, 2011-08, pp. : 445-458
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
The customer experience: a road-map for improvement
By Johnston Robert Kong Xiangyu
Managing Service Quality, Vol. 21, Iss. 1, 2011-01 ,pp. :