Achieving total quality management using knowledge management practices: A field study at the Jordanian insurance sector

Author： Aboyassin Naser A. Alnsour Marwan Alkloub Moayyad

Publisher： Emerald Group Publishing Ltd

ISSN： 1056-9219

Source： International Journal of Commerce and Management, Vol.21, Iss.4, 2011-11, pp. : 394-409

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