A business excellence model for the hotel sector: implementation to high-class Greek hotels

Author： Politis Yannis Litos Charalambos Grigoroudis Evangelos Moustakis Vassilis S.

ISSN： 1463-5771

Source： Benchmarking: An International Journal, Vol.16, Iss.4, 2009-07, pp. : 462-483

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