"Green" attributes and customer satisfaction: Optimization of resource allocation and performance

Author: Slevitch Lisa   Mathe Kimberly   Karpova Elena   Scott-Halsell Sheila  

Publisher: Emerald Group Publishing Ltd

ISSN: 0959-6119

Source: International Journal of Contemporary Hospitality Management, Vol.25, Iss.6, 2013-08, pp. : 802-822

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Abstract