The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction

Author: Namasivayam Karthik   Guchait Priyanko   Lei Puiwa  

Publisher: Emerald Group Publishing Ltd

ISSN: 0959-6119

Source: International Journal of Contemporary Hospitality Management, Vol.26, Iss.1, 2014-02, pp. : 69-84

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