An assessment of SERVQUAL as a measure of service quality in English male prisons: Perceptions and expectations of the Integrated Drug Treatment System (IDTS)

Author： Sondhi Arun   Day Ed  

Publisher： Informa Healthcare

ISSN： 1465-3370

Source： Drugs: Education, Prevention & Policy, Vol.19, Iss.2, 2012-04, pp. : 171-180

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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