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International Journal of Operations & Production Management, Vol. 33, Iss. 11-12, 2013-10 ,pp. : 1458-1489

Emerald Group Publishing Ltd

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Strategic approaches, organizational design and quality management: Integration in a fit and contingency model

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International Journal of Quality Science, Vol. 3, Iss. 4, 1998-04 ,pp. : 328-347

Emerald Group Publishing Ltd

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The links between organisational learning and total quality: a critical review

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Quality configurations:a contingency approach to quality management

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Lobbying for conflict accommodation — a contingency model

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