The effects of consumer expertise on evoked set size and service loyalty

ISSN： 0887-6045

Source： Journal of Services Marketing, Vol.17, Iss.7, 2003-10, pp. : 649-665

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Investigating the effects of service quality dimensions and expertise on loyalty

By Jamal Ahmad Anastasiadou Kyriaki

European Journal of Marketing, Vol. 43, Iss. 3-4, 2009-04 ,pp. : 398-420

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The effects of obtaining one's preferred service brand on consumer satisfaction and brand loyalty

By Paswan Audhesh K. Spears Nancy Ganesh Gopala

Journal of Services Marketing, Vol. 21, Iss. 2, 2007-05 ,pp. : 75-87

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The Effects of Membership and Demographics on Consumer Satisfaction and Loyalty in Service Organizations

By Daughtrey Clayton L. Vowles Nicole S. Black Gregory S.

Services Marketing Quarterly, Vol. 34, Iss. 4, 2013-10 ,pp. : 292-308

Routledge Ltd

Access to resources Recommend Favorite

Some factors influencing the size of the buyer's evoked set

By Gronhaug Kjell

European Journal of Marketing, Vol. 7, Iss. 3, 1993-12 ,pp. : 232-241

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Consumer sociability and service provider expertise influence on service relationship success

By Spake Deborah F. Megehee Carol M.

Journal of Services Marketing, Vol. 24, Iss. 4, 2010-01 ,pp. : 314-324

Emerald Group Publishing Ltd

Access to resources Recommend Favorite