Transaction Costs on a National Level: Causes and Consequences

By Pryor Frederic L.  

Journal of Institutional and Theoretical Economics JITE, Vol. 164, Iss. 4, 2008-11 ,pp. : 676-695

Mohr Siebeck

Access to resources Recommend Favorite

Do switching costs really provide a first-mover advantage?

By Molina-Castillo Francisco-Jose   Rodriguez-Escudero Ana-Isabel   Munuera-Aleman Jose-Luis  

Marketing Intelligence & Planning, Vol. 30, Iss. 2, 2012-03 ,pp. : 165-187

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The role of interaction quality and switching costs in premium banking services

By Laksamana Patria   Wong David   Kingshott Russel P.J.   Muchtar Fatimah  

Marketing Intelligence & Planning, Vol. 31, Iss. 3, 2013-05 ,pp. : 229-249

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Cross-cultural validation of switching costs: a four-country assessment

By El-Manstrly Dahlia A.  

International Marketing Review, Vol. 31, Iss. 4, 2014-06 ,pp. : 413-437

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Customer reactions to service failure and recovery in the banking industry: the influence of switching costs

By Matos Celso Augusto de   Henrique Jorge Luiz   Rosa Fernando de  

Journal of Services Marketing, Vol. 27, Iss. 7, 2013-10 ,pp. : 526-538

Emerald Group Publishing Ltd

Access to resources Recommend Favorite