The "STAIR" model: A comprehensive approach for managing and measuring government performance in the post-modern era

ISSN： 0951-3558

Source： International Journal of Public Sector Management, Vol.16, Iss.4, 2003-06, pp. : 320-332

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

A service delivery approach to measuring facility performance in local government

By Brackertz Nicola Kenley Russell

Facilities, Vol. 20, Iss. 3-4, 2002-03 ,pp. : 127-135

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Measuring and managing performance in extended enterprises

By Bititci Umit S. Mendibil Kepa Martinez Veronica Albores Pavel

International Journal of Operations & Production Management, Vol. 25, Iss. 4, 2005-04 ,pp. : 333-353

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Measuring, managing and delivering value performance in the public sector

By Burgman Roland Roos Goran

International Journal of Learning and Intellectual Capital, Vol. 1, Iss. 2, 2004-08 ,pp. : 132-149

Inderscience Publishers

Access to resources Recommend Favorite

Post-modern perspectives of organisational learning

By Chan Andrew Dixon Christopher

International Journal of Learning and Intellectual Capital, Vol. 9, Iss. 1-2, 2012-12 ,pp. : 137-150

Inderscience Publishers

Access to resources Recommend Favorite

Measuring service quality in local government: the SERVQUAL approach

By Donnelly Mike Wisniewski Mik Dalrymple John F Curry Adrienne C

International Journal of Public Sector Management, Vol. 8, Iss. 7, 1995-07 ,pp. : 15-20

Emerald Group Publishing Ltd

Access to resources Recommend Favorite