Measuring service quality and patient satisfaction with access to public and private healthcare delivery

Author： Owusu-Frimpong Nana   Nwankwo Sonny   Dason Baba  

Publisher： Emerald Group Publishing Ltd

ISSN： 0951-3558

Source： International Journal of Public Sector Management, Vol.23, Iss.3, 2010-04, pp. : 203-220

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