Measuring service quality in technical education and healthcare services

Author： PalaniNathaRaja M.   Deshmukh S.G.   Wadhwa Subhash  

Publisher： Inderscience Publishers

ISSN： 1744-2370

Source： International Journal of Services and Operations Management, Vol.2, Iss.3, 2006-05, pp. : 222-236

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

POLQUAL - measuring service quality in police traffic services

By Sarrico Cláudia S.   Ferreira Luís Miguel D.F.   Silva Luís Filipe Cardoso  

International Journal of Quality and Service Sciences, Vol. 5, Iss. 3, 2013-08 ,pp. : 275-289

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Measuring service quality and patient satisfaction with access to public and private healthcare delivery

By Owusu-Frimpong Nana   Nwankwo Sonny   Dason Baba  

International Journal of Public Sector Management, Vol. 23, Iss. 3, 2010-04 ,pp. : 203-220

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Measuring the customer's perception of service quality using SERVQUAL in public services

By Hirmukhe Jyotsna  

International Journal of Services Technology and Management, Vol. 19, Iss. 4-6, 2013-08 ,pp. : 267-277

Inderscience Publishers

Access to resources Recommend Favorite

Improving service quality in technical education: use of interpretive structural modeling

By Debnath Roma Mitra   Shankar Ravi  

Quality Assurance in Education, Vol. 20, Iss. 4, 2012-09 ,pp. : 387-407

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Impact of deficient healthcare service quality

By Lee Pui-Mun   Khong PohWah   Ghista Dhanjoo N.  

The TQM Magazine, Vol. 18, Iss. 6, 2006-11 ,pp. : 563-571

Emerald Group Publishing Ltd

Access to resources Recommend Favorite