Author: Wirtz Jochen Chew Patricia
Publisher: Emerald Group Publishing Ltd
ISSN: 0956-4233
Source: International Journal of Service Industry Management, Vol.13, Iss.2, 2002-05, pp. : 141-162
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
International Journal of Service Industry Management, Vol. 9, Iss. 2, 1998-02 ,pp. :
By Kuo Ying-Feng Hu Tzu-Li Yang Shu-Chen
Managing Service Quality, Vol. 23, Iss. 3, 2013-05 ,pp. :