Author: Kiely Julia A. Armistead Colin G.
Publisher: Emerald Group Publishing Ltd
ISSN: 0960-4529
Source: Managing Service Quality, Vol.14, Iss.1, 2004-02, pp. : 26-39
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
By Yagil Dana Luria Gil Gal Iddo
International Journal of Service Industry Management, Vol. 19, Iss. 5, 2008-10 ,pp. :