Biometrics: the next frontier in service excellence, productivity and security in the service sector

ISSN： 0960-4529

Source： Managing Service Quality, Vol.16, Iss.1, 2006-01, pp. : 12-22

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Excellence in service: an empirical study of the UAE banking sector

By Al-Marri Khalid Ahmed Abdel Moneim M. Baheeg Zairi Mohamed

International Journal of Quality & Reliability Management, Vol. 24, Iss. 2, 2007-02 ,pp. : 164-176

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The UK productivity gap in the service sector: do management practices matter?

By Battisti Giuliana Iona Alfonsina

International Journal of Productivity and Performance Management, Vol. 58, Iss. 8, 2009-10 ,pp. : 727-747

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Re-examining the training side of productivity improvement: evidence from service sector

By Aghazadeh Seyed-Mahmoud

International Journal of Productivity and Performance Management, Vol. 56, Iss. 8, 2007-11 ,pp. : 744-757

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

A "scorecard" for service excellence

By Jones Christopher Ryder

Measuring Business Excellence, Vol. 8, Iss. 4, 2004-12 ,pp. : 45-54

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The quest for service excellence

By Wood Steve

Total Quality Management, Vol. 8, Iss. 2-3, 1997-06 ,pp. : 328-331

Routledge Ltd

Access to resources Recommend Favorite