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Author: Psomas Evangelos L. Fotopoulos Christos V. Kafetzopoulos Dimitrios P.
Publisher: Emerald Group Publishing Ltd
ISSN: 0960-4529
Source: Managing Service Quality, Vol.20, Iss.5, 2010-09, pp. : 440-457
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
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