Moderating effects of supervisor support, monetary rewards, and career paths on the relationship between job burnout and turnover intentions in the context of call centers

Author: Choi Sujeong   Cheong KiJu (KJ)   Feinberg Richard A.  

Publisher: Emerald Group Publishing Ltd

ISSN: 0960-4529

Source: Managing Service Quality, Vol.22, Iss.5, 2012-08, pp. : 492-516

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