Author: Mattsson Jan
Publisher: Emerald Group Publishing Ltd
ISSN: 0960-4529
Source: Managing Service Quality, Vol.4, Iss.1, 1994-01, pp. : 47-52
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Design that supports service quality: New Zealand's model
By Omona Julius
Quality Assurance in Education, Vol. 11, Iss. 3, 2003-09 ,pp. :