Exploring perceived service quality, perceived value, and repurchase intention in higher education using structural equation modelling

By Dlačić Jasmina   Arslanagić Maja   Kadić-Maglajlić Selma   Marković Suzana   Raspor Sanja  

Total Quality Management & Business Excellence, Vol. 25, Iss. 1-2, 2014-02 ,pp. : 141-157

Routledge Ltd

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Impact of core and peripheral service quality on consumption behavior of professional team sport spectators as mediated by perceived value

By Byon Kevin K.   Zhang James J.   Baker Thomas A.  

European Sport Management Quarterly, Vol. 13, Iss. 2, 2013-04 ,pp. : 232-263

Routledge Ltd

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Determining satisfaction through customer-perceived service quality and value: evidence from Ethiopian Telecommunications

By Negi Rakshit  

International Journal of Services and Operations Management, Vol. 7, Iss. 3, 2010-09 ,pp. : 333-350

Inderscience Publishers

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An empirical test of the linkages of e-service quality with e-satisfaction and perceived value with e-loyalty-related behavioural intentions in India

By Gera Rajat  

International Journal of Services Sciences, Vol. 4, Iss. 2, 2011-02 ,pp. : 191-210

Inderscience Publishers

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The nomological net of perceived service quality

By Roest Henk   Pieters Rik  

International Journal of Service Industry Management, Vol. 8, Iss. 4, 1997-04 ,pp. : 336-351

Emerald Group Publishing Ltd

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