Equating scores on "Lite" and long library user survey forms: The LibQUAL+® Lite randomized control trials

Author： Thompson Bruce   Kyrillidou Martha   Cook Colleen  

Publisher： Emerald Group Publishing Ltd

ISSN： 1467-8047

Source： Performance Measurement and Metrics, Vol.10, Iss.3, 2009-11, pp. : 212-219

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Item sampling in service quality assessment surveys to improve response rates and reduce respondent burden: The "LibQUAL+® Lite" example

By Thompson Bruce   Kyrillidou Martha   Cook Colleen  

Performance Measurement and Metrics, Vol. 10, Iss. 1, 2009-03 ,pp. : 6-16

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

LITE Bites: broadcasting bite-sized library instruction

By Mizrachi Diane   Bedoya Jaclyn  

Reference Services Review, Vol. 35, Iss. 2, 2007-05 ,pp. : 249-256

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

LibQUAL+® (library quality), ProSeBiCA (development of new library services by means of conjoint analysis), and CAPM (comprehensive access to printed materials)

By Choudhury Sayeed   Kyrillidou Martha   Heath Fred   Cook Colleen   Koeper Bettina   Decker Reinhold  

Performance Measurement and Metrics, Vol. 9, Iss. 3, 2008-10 ,pp. : 216-222

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

LibQUAL+™ in a consortium: KLN's challenges and considerations

By Garthwait Clayton   Richardson Elizabeth A.  

New Library World, Vol. 109, Iss. 11-12, 2008-11 ,pp. : 499-511

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The use of LibQUAL+ by European research libraries

By Voorbij Henk  

Performance Measurement and Metrics, Vol. 13, Iss. 3, 2012-11 ,pp. : 154-168

Emerald Group Publishing Ltd

Access to resources Recommend Favorite