Customers' value appraisals-suppliers' value propositions interaction process in developing new services: A case study from the natural gas industry

Author: Singh Ramendra   Paliwal Pramod  

Publisher: Emerald Group Publishing Ltd

ISSN: 1750-6220

Source: International Journal of Energy Sector Management, Vol.6, Iss.2, 2012-06, pp. : 255-272

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Abstract