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Author: Geum Youngjung Seol Hyeonju Lee Sungjoo Park Yongtae
Publisher: Emerald Group Publishing Ltd
ISSN: 1757-5818
Source: Journal of Service Management, Vol.20, Iss.4, 2009-08, pp. : 433-454
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The application of conjoint analysis to evaluate service quality
Total Quality Management, Vol. 8, Iss. 2-3, 1997-06 ,pp. :