Period of time: 2015年4期
Publisher: Emerald Group Publishing Ltd
Founded in: 1990
Total resources: 29
ISSN: 1757-5818
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Journal of Service Management,volume 20,issue 4
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By Noone Breffni M.,Kimes Sheryl E.,Mattila Anna S.,Wirtz Jochen in (2009)
Journal of Service Management,volume 20,issue 4 , Vol. 20, Iss. 4, 2009-08 , pp.Exploring cultural differences in customer forgiveness behavior
By Zourrig Haithem,Chebat Jean-Charles,Toffoli Roy in (2009)
Journal of Service Management,volume 20,issue 4 , Vol. 20, Iss. 4, 2009-08 , pp.What about interaction?: Networks and brands as integrators within service-dominant logic
By Fyrberg Anna,Jüriado Rein in (2009)
Journal of Service Management,volume 20,issue 4 , Vol. 20, Iss. 4, 2009-08 , pp.Application of fault tree analysis to the service process: service tree analysis approach
By Geum Youngjung,Seol Hyeonju,Lee Sungjoo,Park Yongtae in (2009)
Journal of Service Management,volume 20,issue 4 , Vol. 20, Iss. 4, 2009-08 , pp.By Al-Hawari Mohammad,Ward Tony,Newby Leonce in (2009)
Journal of Service Management,volume 20,issue 4 , Vol. 20, Iss. 4, 2009-08 , pp.