Implementing Six Sigma in service sector using AHP and Alderfer's motivational model - a case of educational services

Author: Thakkar Jitesh   Deshmukh S.G.   Kanda Arun  

Publisher: Inderscience Publishers

ISSN: 1479-2494

Source: International Journal of Six Sigma and Competitive Advantage, Vol.2, Iss.4, 2006-12, pp. : 353-376

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Abstract