Lean Six Sigma applied to supply chains within a services organisation – a practical solution

By Fraser Nuran   Fraser John  

International Journal of Knowledge and Learning, Vol. 5, Iss. 1, 2009-04 ,pp. : 62-80

Inderscience Publishers

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Lean six sigma in a call centre: a case study

By Laureani Alessandro   Antony Jiju   Douglas Alex  

International Journal of Productivity and Performance Management, Vol. 59, Iss. 8, 2010-11 ,pp. : 757-768

Emerald Group Publishing Ltd

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A case study: applying Lean Six Sigma concepts to design a more efficient airfoil extrusion shimming process

By Hardeman Claiborne  

International Journal of Six Sigma and Competitive Advantage, Vol. 6, Iss. 3, 2011-04 ,pp. : 173-196

Inderscience Publishers

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Expected role of management accounting within the Six Sigma methodology: case evidence

By Rajamanoharan Indra Devi   Collier Paul   Wright Brian  

International Journal of Six Sigma and Competitive Advantage, Vol. 5, Iss. 4, 2009-12 ,pp. : 291-311

Inderscience Publishers

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Reducing employees' turnover in transactional services: a Lean Six Sigma case study

By Laureani Alessandro   Antony Jiju  

International Journal of Productivity and Performance Management, Vol. 59, Iss. 7, 2010-09 ,pp. : 688-700

Emerald Group Publishing Ltd

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