Service embeddedness and its impact on the value chain and firm internationalisation: in search of a framework

By Jack Robert   As-Saber Sharif   Edwards Ron  

International Journal of Value Chain Management, Vol. 1, Iss. 1, 2006-02 ,pp. : 33-43

Inderscience Publishers

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The relationship-service-profit chain: conceptual framework and propositions

By Herington Carmel   Johnson Lester W.  

International Journal of Services Technology and Management, Vol. 14, Iss. 2-3, 2010-08 ,pp. : 144-162

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On service supply chain operations management: a service value perspective

By He Ting  

International Journal of Product Development, Vol. 17, Iss. 3-4, 2012-02 ,pp. : 277-295

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Value-chain-oriented service development by means of a 'two-channel service model'

By Panshef Veselin   Dorsam Edgar   Sakao Tomohiko   Birkhofer Herbert  

International Journal of Services Technology and Management, Vol. 11, Iss. 1, 2009-01 ,pp. : 4-23

Inderscience Publishers

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Adopting a service logic in manufacturing: Conceptual foundation and metrics for mutual value creation

By Grönroos Christian   Helle Pekka  

Journal of Service Management, Vol. 21, Iss. 5, 2010-10 ,pp. : 564-590

Emerald Group Publishing Ltd

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