Specific remedy for specific problem: measuring service quality in South African higher education

Author： Jager Johan   Gbadamosi Gbolahan  

Publisher： Springer Publishing Company

ISSN： 0018-1560

Source： Higher Education, Vol.60, Iss.3, 2010-09, pp. : 251-267

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Quality Assurance in South African Higher Education: a new beginning

By Smout Michael   Stephenson Sandra  

Quality in Higher Education, Vol. 8, Iss. 2, 2002-07 ,pp. : 197-206

Routledge Ltd

Access to resources Recommend Favorite

Programme review guidelines for quality assurance in higher education: A South African perspective

By Bornman Gertruida M.  

International Journal of Sustainability in Higher Education, Vol. 5, Iss. 4, 2004-12 ,pp. : 372-383

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Curriculum alignment, globalization, and quality assurance in South African higher education

By McDonald Ria   Van Der Horst Helen  

Journal of Curriculum Studies, Vol. 39, Iss. 1, 2007-02 ,pp. : 1-9

Routledge Ltd

Access to resources Recommend Favorite

Measuring Quality and Performance in Higher Education

By Tam Maureen  

Quality in Higher Education, Vol. 7, Iss. 1, 2001-04 ,pp. : 47-54

Routledge Ltd

Access to resources Recommend Favorite

Measuring and Investigating Pretrial Multi-Expectations of Service Quality Within the Higher Education Context

By Prugsamatz Sunita   Heaney Joo-Gim   Alpert Frank  

Journal of Marketing for Higher Education, Vol. 17, Iss. 1, 2007-08 ,pp. : 17-47

Routledge Ltd

Access to resources Recommend Favorite