Consumers' evaluation of the quality of service in department stores: evidence from a case study of Hyperstar and Shahrvand in Iran

Author： Karami Masoud Olfati Omid Aliabadi Mehdi Hejazinia Maryam Tajeddini Keyvan

Publisher： Inderscience Publishers

ISSN： 2050-3636

Source： Middle East J. of Management, Vol.1, Iss.2, 2013-10, pp. : 101-117

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