Author: Eskildsen Jacob K. Nussler Mikkel L.
Publisher: Routledge Ltd
ISSN: 1360-0613
Source: Total Quality Management, Vol.11, Iss.4-6, 2000-07, pp. : 581-588
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
By Delcourt Cécile Gremler Dwayne D. Riel Allard C.R. van Birgelen Marcel van
Journal of Service Management, Vol. 24, Iss. 1, 2013-03 ,pp. :