The structural impact of total quality management on financial performance relative to competitors through customer satisfaction: a study of Malaysian manufacturing companies

By Agus Arawati   Krishnan Suresh Kumar   Kadir Sharifah Latifah Syed A.  

Total Quality Management, Vol. 11, Iss. 4-6, 2000-07 ,pp. : 808-819

Routledge Ltd

Access to resources Recommend Favorite

An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies

By Talib Faisal   Rahman Zillur   Qureshi M.N.  

International Journal of Quality & Reliability Management, Vol. 30, Iss. 3, 2013-03 ,pp. : 280-318

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Effect of quality management on competitive performance in manufacturing companies: international perspective

By Anh Phan Chi   Matsui Yoshiki  

International Journal of Productivity and Quality Management, Vol. 4, Iss. 2, 2009-02 ,pp. : 153-177

Inderscience Publishers

Access to resources Recommend Favorite

A linear structural modelling of Total Quality Management practices in manufacturing companies in Malaysia

By Agus Arawati  

Total Quality Management, Vol. 12, Iss. 5, 2001-08 ,pp. : 561-573

Routledge Ltd

Access to resources Recommend Favorite

The association between organizational climate and quality management practices: an empirical study on small-and medium-sized manufacturing companies in Taiwan

By Lin Chinho   Madu Christian N.   Kuei Chu-Hua  

Total Quality Management, Vol. 10, Iss. 6, 1999-08 ,pp. : 863-868

Routledge Ltd

Access to resources Recommend Favorite