Bundling management control innovations: A field study of organisational experimenting with total quality management and the balanced scorecard

By Modell Sven  

Accounting Auditing and Accountability, Vol. 22, Iss. 1, 2009-01 ,pp. : 59-90

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Total service quality management

By Peters V John  

Managing Service Quality, Vol. 9, Iss. 1, 1999-01 ,pp. : 6-12

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Effective quality management through third-generation balanced scorecard

By Andersen Henrik V.   Lawrie Gavin   Savic Nenad  

International Journal of Productivity and Performance Management, Vol. 53, Iss. 7, 2004-10 ,pp. : 634-645

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Collaborative and cross-company project management within the automotive industry using the Balanced Scorecard

By Niebecker Klaus   Eager David   Moulton Bruce  

International Journal of Managing Projects in Business, Vol. 3, Iss. 2, 2010-01 ,pp. : 328-337

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Quality management and a balanced scorecard as supporting frameworks for a new management model and organisational change

By Pimentel Luís   Major Maria João  

Total Quality Management & Business Excellence, Vol. 25, Iss. 7-8, 2014-06 ,pp. : 763-775

Routledge Ltd

Access to resources Recommend Favorite