An empirical study of online shopping customer satisfaction in China: a holistic perspective

By Liu Xia   He Mengqiao   Gao Fang   Xie Peihong  

International Journal of Retail & Distribution Management, Vol. 36, Iss. 11, 2008-10 ,pp. : 919-940

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

A study of Islamic customer satisfaction

By Noroozi Ahmad  

International Journal of Social Entrepreneurship and Innovation, Vol. 2, Iss. 1, 2013-03 ,pp. : 98-107

Inderscience Publishers

Access to resources Recommend Favorite

Shopping centre customer service: creating customer satisfaction and loyalty

By Kursunluoglu Emel  

Marketing Intelligence & Planning, Vol. 32, Iss. 4, 2014-05 ,pp. : 528-548

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Moderating effects of online shopping experience on customer satisfaction and repurchase intentions

By Pappas Ilias O.   Pateli Adamantia G.   Giannakos Michail N.   Chrissikopoulos Vassilios  

International Journal of Retail & Distribution Management, Vol. 42, Iss. 3, 2014-03 ,pp. : 187-204

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Do customer returns enhance product and shopping experience satisfaction?

By Cassill Nancy L.  

The International Review of Retail, Distribution and Consumer Research, Vol. 8, Iss. 1, 1998-01 ,pp. : 1-13

Routledge Ltd

Access to resources Recommend Favorite