Moderating effects of online shopping experience on customer satisfaction and repurchase intentions

Author： Pappas Ilias O.   Pateli Adamantia G.   Giannakos Michail N.   Chrissikopoulos Vassilios  

Publisher： Emerald Group Publishing Ltd

ISSN： 0959-0552

Source： International Journal of Retail & Distribution Management, Vol.42, Iss.3, 2014-03, pp. : 187-204

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