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Emerald Group Publishing Ltd

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Models of retail performance for bank branches: predicting the level of key business drivers

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The influence of firm characteristics and demographic variables on Russian retail workers' work motivation and job attitudes

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The International Review of Retail, Distribution and Consumer Research, Vol. 12, Iss. 4, 2002-10 ,pp. : 395-421

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The effect of price as a marketplace cue on retail patronage

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Perceived salesperson service attributes and retail patronage intentions

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International Journal of Retail & Distribution Management, Vol. 29, Iss. 5, 2001-05 ,pp. : 205-213

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