Quality management benefits through the "soft" and "hard" aspect of TQM in food companies

Author： Psomas Evangelos   Vouzas Fotis   Kafetzopoulos Dimitrios  

Publisher： Emerald Group Publishing Ltd

ISSN： 1754-2731

Source： The TQM Journal, Vol.26, Iss.5, 2014-08, pp. : 431-444

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