Burnout and Service Employees' Willingness to Deliver Quality Service

Author: Humborstad Sut I W   Humborstad Bjarte   Whitfield Richard  

Publisher: Haworth Press

ISSN: 1533-2845

Source: Journal of Human Resources in Hospitality & Tourism, Vol.7, Iss.1, 2007-12, pp. : 45-64

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Abstract